e-PSP Digital Patient Support Program
e-PSP – Digital Patient Support Program
e-PSP is a secure, fully digital system designed to plan, manage, and monitor pharmaceutical and medical-device patient support programmes in strict compliance with the Turkish Ministry of Health, PGDP (Personal Data Protection Law), and other applicable regulations.
Built for flexibility, e-PSP enables life sciences companies to digitise every stage of their support services — from onboarding to education, and from consent to reporting.
Why It Matters
e-PSP has been successfully implemented in multiple patient support initiatives across the pharmaceutical sector, enabling transparent, auditable, and patient-centred engagement at scale.
An End-to-End Digital Infrastructure for Regulated Support Programmes
Developed for
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Pharmaceutical and medical device companies delivering regulated patient support programmes
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Launched: September 2022
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Status: Actively in use
Key Features
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Online appointment scheduling, live video consultations, and physician/patient registration
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Real-time reminders, alerts, and dosage tracking
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Video and audio training modules with compliance logging
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Full e-Consent system with timestamped records and document outputs
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Inventory management and delivery tracking
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Robust reporting dashboards and CSV/Excel data exports